Shipping & Delivery Policy

1. Where We Deliver

Raj Bag House provides delivery across India, subject to courier and local delivery serviceability. If a particular pin code cannot be serviced by our available delivery partners, our team may contact you to discuss the available options.

2. Order Dispatch Timeline

We aim to process and dispatch confirmed orders as quickly as possible. Orders are normally dispatched on the same day, and generally no later than the next day.

Dispatch may take longer in exceptional situations such as public holidays, courier disruptions, operational issues, extreme weather, address-verification problems or other events outside our reasonable control.

3. Estimated Delivery Time

Delivery timelines are estimates based on normal operating conditions. A courier delay, destination issue, public holiday, weather event or other unexpected disruption may occasionally extend the delivery time.

4. Shipping Charges

Currently, Raj Bag House does not charge a separate shipping fee on website orders. The amount payable at checkout will show the applicable product price and any other applicable charge, if one is introduced or specifically disclosed in the future.

We may revise shipping charges in the future. Any applicable charge will be shown clearly before the customer completes the order.

5. Correct Delivery Details

Customers should provide a complete and accurate delivery address, pin code and contact number while placing the order. Delays caused by an incomplete address, incorrect pin code, unreachable phone number or incorrect customer information may require additional time for delivery.

6. Delivery Attempts & Unsuccessful Delivery

If a delivery cannot be completed because the recipient is unavailable, the address is inaccessible, the customer cannot be contacted or the delivery details are incorrect, the courier may attempt redelivery or return the parcel according to its operating process.

If you expect a delivery issue, please contact Raj Bag House as early as possible so our team can assist with the shipment.

7. Delayed Shipment

If your order has not arrived within the expected delivery window, please contact Raj Bag House directly. Our team will check the available shipment information and coordinate with the delivery partner where required.

8. Damaged, Opened or Tampered Parcel

If a parcel appears visibly damaged, opened or tampered with at the time of delivery, please document the condition with clear photographs or video where possible and contact Raj Bag House promptly. We will review the issue and guide you on the next available steps.

9. Changes After Dispatch

Once an order has been dispatched, changes to the delivery address, contact information or delivery destination may not always be possible. If you need a change, contact Raj Bag House immediately and we will check whether the shipment can still be updated.

10. Events Beyond Our Control

Raj Bag House works to meet the stated dispatch and delivery timelines, but some delays can occur due to circumstances beyond our reasonable control, including courier network disruption, transport interruption, severe weather, natural events, government restrictions, strikes, local service limitations or similar unforeseen events.

11. Contact Raj Bag House

For delivery status, delay, address issues or any shipping-related assistance, please contact Raj Bag House directly.